Frequently Asked Questions

Everything you need to know about the einzip® Epstein quarter-zip pullover and graphic tee — sizing, premium heavyweight cotton, free worldwide shipping, customs, returns, and the limited-edition drop. Can't find your answer below? Contact us and our team will reply within 24 hours.

Sizing & Fit

How do the einzip® Epstein pieces fit?

Both the Epstein quarter-zip pullover and the graphic t-shirt are cut for a clean, true-to-size preppy fit in the old-money menswear tradition — structured through the shoulders with a tailored body that layers well over a collared shirt. If you prefer a relaxed or oversized look, or you plan to layer heavily, we recommend sizing up one size. Full chest, length, and sleeve measurements are listed in the size chart on each product page.

Is this a men's quarter zip, and can women wear it?

The Epstein quarter zip pullover is designed as a men's quarter zip sweater but cut as a clean unisex silhouette. Many women buy it and size down for an effortless oversized fit. The Ivy-collegiate, quiet-luxury styling works across the board.

Materials & Care

What is the einzip® Epstein pullover made of?

Every piece is crafted from premium heavyweight cotton with a substantial, structured hand-feel that holds its shape wash after wash — a true quiet-luxury weight, not a thin fast-fashion knit. The chest features an embroidered diamond monogram (not a cheap print), and the sleeve carries a stitched USA flag patch for that collegiate Americana detail.

How should I wash and care for it?

To protect the embroidered monogram and the heavyweight cotton, machine wash cold inside-out on a gentle cycle with like colors, then hang dry or tumble dry low. Avoid bleach and do not iron directly over the embroidery or the flag patch. This keeps the navy, white, or grey colorway crisp and the stitching sharp for years.

Shipping & Delivery

Is shipping really free, and where do you ship?

Yes — we offer free worldwide shipping on every einzip® Epstein order, with no minimum spend. We ship globally, including the USA, Mexico, Spain, France, the UK, Canada, and Argentina.

How long does delivery take?

Orders are processed within 1–3 business days. Standard delivery typically takes 7–15 business days depending on your country and local carrier. Once your order ships, we email you a tracking number so you can follow your embroidered monogram pullover all the way to your door.

Customs & Duties

Will I have to pay customs fees or import duties?

Shipping itself is free worldwide. However, some countries may apply local import duties, customs charges, or VAT once a parcel arrives, and these are set by your local authorities and are the responsibility of the recipient. If you're unsure about your country's thresholds, we recommend checking with your local customs office before ordering.

Returns & Exchanges

What is your returns and exchange policy?

We want you to love your piece. Unworn, unwashed items with original tags can be returned or exchanged within 30 days of delivery. To start a return or swap a size, just contact us with your order number and we'll guide you through it. Because this is a limited-edition drop, exchanges are subject to remaining stock in your size and colorway.

The Limited-Edition Drop

How limited is the einzip® Epstein collection?

The Epstein collection is a limited-edition exclusive drop produced in a single capped run. Once a size or colorway in navy, white, or grey sells out, it may not return. This is collectible preppy old-money menswear made in deliberately small numbers — if your size is in stock, we recommend not waiting.

Authenticity & Design

Is the einzip® Epstein design authentic?

Yes. "Epstein" is the name of this einzip® product line — our signature collection of preppy, Ivy-collegiate Americana staples. Every authentic piece features the embroidered diamond monogram on the chest, the USA flag patch on the sleeve, premium heavyweight cotton construction, and the einzip® branding. These are sold exclusively through our official store; pieces purchased elsewhere cannot be guaranteed genuine.

Still Have Questions?

How do I contact einzip®?

Our team is here to help with sizing, order status, returns, or styling advice on the quarter-zip pullover and graphic tee. Reach us through our contact page and we'll get back to you within 24 hours.